A global IT services provider is seeking an IS&T Support professional to provide technical assistance to Apple employees in Cork. Responsibilities include troubleshooting hardware and software issues related to Apple products, maintaining customer satisfaction of 98% or higher, and ensuring compliance with service KPIs. Candidates must have 3-5 years of technical support experience, strong customer service skills, and the ability to work under pressure in a dynamic environment. This is a full-time on-site position in Cork, offering opportunities to advance.
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