The Technical Manager will form part of senior management team within the account structure with responsible for the day-to-day operations of the technical service elements of the facility management contract under his/her brief. He/she will be responsible for the management of the on-site technical team together with the management of sub-contractors to ensure that all PPM, Reactive and Project works are completed to schedule, within budget and to client satisfaction. He/she will have full responsibility for the M&E services for the building(s) under their remit, the H&S of all staff, financial accountability and reporting responsibilities. Electrical qualification is essential for this role.
Key Responsibilities of Role:
* Manage the on-site technical team to ensure all M&E services are delivered as per SOW and to
* client's satisfaction.
* Provide strong leadership relating to the delivery of all technical services required to support
* the delivery of facilities services at the client site.
* Responsibility for all day to day management, control, co-ordination, execution of all operations
* (either self performed by Aramark or third party supplier) under your remit.
* Perform fault finding & equipment defect analysis and improvement as required
* Prepare and manage operational budgets for the delivery of technical services.
* Ensure that all plant and equipment meet existing and upcoming legislation and that all
* equipment is maintained in accordance with best practices and/or manufacturer's
* recommendations.
* Ensure asset PPM plans are up to date at all time and lifecycle information is current.
* Review technical designs and identify deficiencies that may have a negative impact on the
* delivery of the facilities function.
* Review existing plant and equipment to identify where improvements can reduce operational
* costs and increase energy efficiency. Identify equipment that does not meet existing or upcoming
* statutory, Health and Safety or environmental regulations
* Ensure all staff, contractors and operations comply with H&S requirements, permits are in place
* and all accident, near misses are reported, investigated and countermeasures implemented.
* Identify critical spare parts that need to be available at all times, either stocked on site or
* available from strategic suppliers
* Ensure all documentation relating to the delivery of the facilities function is reviewed and updated
* on a regular basis. Implement a change control process to capture alterations and additions to
* existing plant and equipment.
* Resolve issues escalated through the agreed process within the client business and Aramark.
* Ensure issues are investigated, closed out and signed off.
* Prepare operational procedures for plant and equipment to include start up/shutdown, emergency
* shutdown, operational running conditions, safety interlocks etc.
* Management of ISO integrated management systems to ensure compliance with Aramark & AIB
* certifications to 9001, 14001,18001and 50001 standards.
* Produce suitable periodic and ad hoc informative reports as requested by the client/Aramark
* management.
* 2nd line management of HR issues i.e. ensuring company policies are fully implemented
* Ensure all operations have been risk assessed and actions identified have been implemented.
* Carry out regular safety audits of buildings, plant rooms and roof areas.
* Review method statements, MSDS's and ensure relevant permits to work are issued prior to work
* commencing.
* Carry out performance reviews for Aramark staff and manage their training requirements.
* Promote and develop innovations for continuous improvement
Candidates must possess:
* Qualified in an electrical discipline (electrician or electrical technician) with at least 5 year
* experience of commercial office buildings preferably in outsourced delivery.
* Strong technical knowledge of mechanical, refrigeration, electrical and electronic systems.
* 5 ~ 10 years people management experience.
* Excellent communication skills with the ability to interact with individuals from a wide variety of
* backgrounds with leadership skills to effectively motivate and manage staff.
* Very good IT/computer skills including an understanding of BMS, UPS/Generator, HVAC, Life
* safety & CMMS systems
* Strong background in managing third party suppliers
* Familiar with Quality and Safety systems such as ISO 9001, OHSAS 18001 and ISO 14001
* Must remain calm, courteous and polite in all circumstances
* Able to function with a high level of initiative and proactivity.
* Dependable and flexible, able to work independently as well as part of a team.
* Ability to handle multiple requests and work in a fast paced and often demanding environment.
* Customer and client focused - responsive to customer requests in an empathic, supportive and
* productive manner