My client are a medium-sized Waterford based specialist for e-commerce fulfillment, providing comprehensive support to scaling D2C brands. As part of their continued rapid growth they want to hire a COO to help drive them on to the next level. The company combines the agility and customer proximity of an owner-managed SME with an unusually broad range of services along the e-commerce value chain. Central to the sharpened positioning are: Hybrid Logistics My client relies on an intelligent combination of automation and human expertise. This hybrid logistics approach allows for highly efficient processing (through IT systems and automated warehouse technology) while remaining flexible to meet customer-specific requirements. Cross-Border Expertise As a European based fulfillment partner, my client has deep experience in cross-border e-commerce within and beyond the EU. Especially for merchants from third countries (e.g., USA, UK, Asia) expanding into the European market, They handles complex tasks like European VAT and Company Secretarial Services, be-spoke product assembly services, and Customer Support Services for EU-based clients. Manufacturing as-a-Service Beyond classic fulfillment, my client uniquely offers supply chain management and electro/mechanical and product assembling/kitting services. This includes manufacturing support for brands operating within high reliability sector including clean/green tech/agri-tech/EV. Who You Are A proven performer with operational, project-management, financial, and technical expertise in supply chain services within FMCG, e-commerce Fulfillment industry. A relationship-builder who will inspire, lead and develop high-performing teams. A conscientious, energetic, solutions driven leader who will deliver operational excellence to support the growth and success of customers within the European Market. Responsibilities Strategic Leadership & GrowthExecute the 3-year strategic plan which includes scaling operations, expanding service offerings and entering new markets. Drive double-digit annual growth in revenue while improving the gross margin. Manage the roll out of growth initiatives. Operations & Project Management End-to-End Operational Leadership inbound, outbound, safety, quality, continuous KPIs across fulfillment operations and on-site manufacturing and assembly. Financial & Technical Acumen Own the P&L for fulfillment and supply chain; manage budgets, cost reduction, and pricing models. Team Leadership & Culture Build, coach, and develop a high-performing team across operations, customer support, and business services. Qualifications & Experience Bachelors or Masters in Supply Chain, Logistics, Business, or related field. 5+ years in e-commerce 3PL, fulfillment, or supply chain with P&L and people management. Demonstrated success in scaling operations and managing projects. Strong financial skills and operational tech experience (ERP/WMS/data analytics). This is a great opportunity to be an integral part of the success and growth of a solid business. Skills: Operations Management Strategic leadership Team Leadership Financial acumen Stakeholder Management Benefits: Performance Bonus Pension Healthcare