At Adare Manor, our vision is 'Beyond Everything' - a commitment to creating magical, unforgettable experiences for our guests and team alike.
As a globally celebrated luxury resort, we are proud to have been named #1 Resort in Europe by Condé Nast Traveler for three consecutive years, awarded the prestigious Forbes Five-Star rating, and honoured with Michelin's highest distinction - 3 Keys.
From our Michelin-starred dining to world-class golf, including hosting the 2027 Ryder Cup, Adare Manor is a place where excellence thrives.
If you share our passion for pushing boundaries and delivering extraordinary experiences, we would love to welcome you to our award-winning team. We are currently recruiting for a Guest Services Manager to join our Resort. The Front of House Team are the heartbeat of the hotel - they are one of the first to welcome guests to Adare Manor, they are the 'go to' team for all Resort information and knowledge and respond to guest queries throughout - their professional attention to minutest of details helps ensure that guest's stay is a seamless one. The ideal candidate must be an intuitive person with a naturally warm and engaging personality, inspirational leadership skills and a strong drive to always 'go beyond' to ensure that the guest experience is flawless.
From a professional perspective he/she must already have Guest Service's management experience, have excellent organisational skills, be a strong communicator and talented relationship builder with proven ability in managing a highly demanding front of house department in comparable 5 star/luxury hotels.
Fluent English in both oral and written communications, coupled with excellent computer skills are essential - previous experience using Hotsoft is desirable.
A full clean driver's licence is required. Reporting to the Front of House Manager this person must be a strong coach and nurtures an environment that supports delivering incredible Irish hospitality.
Our goal is to offer personalised care that goes beyond normal expectations. Experience in a 5 star/luxury property is desirable. We offer an exceptional working environment, development opportunities that are beyond everything, state of the art equipment as well as competitive rates of pay & benefits.
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