**Job Description:**
We are seeking a highly skilled Store Operations Lead to oversee the day-to-day management of our retail store. The successful candidate will be responsible for ensuring high standards in customer service, merchandising, stock management, and sales performance.
Main Responsibilities:
* Liaising with customers, suppliers, and internal teams to achieve business objectives
* Leading and managing daily retail operations, including staff supervision and support
* Delivering excellent customer service and driving sales targets
* Managing inventory levels, ordering, and stock control to maximise profitability
* Maintaining accurate sales and stock records using Excel and POS systems
* Training and supervising junior staff as required
* Liaising with suppliers to ensure timely deliveries and effective stock checks
* Maintaining a clean, well-presented store environment that complies with health and safety regulations
Key Skills and Qualifications:
* Proven experience in retail management or a related field
* Excellent communication and leadership skills
* Ability to work independently and as part of a team
* Strong problem-solving and analytical skills
* Familiarity with POS systems and Excel
Benefits:
* Ongoing training and development opportunities
* A competitive salary and benefits package
* The opportunity to work in a dynamic and supportive team environment
Other Information:
Please note that this is a full-time position requiring flexibility and adaptability. We look forward to receiving applications from motivated and experienced professionals.