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Client services executive

Dublin
Walfrid Private Limited
Client services executive
€60,000 - €80,000 a year
Posted: 23h ago
Offer description

Walfrid Private is a Wealth Management firm based in Ballymount in Dublin 12. We assist Irish Company Directors, Business Owners and Entrepreneurs to reduce costs, reduce taxes and improve both business and personal financial performance.

Walfrid Private implements strategic plans with their clients to ensure they achieve financial independence sooner than they ever imagined possible by structuring long term bespoke financial cashflows. We work with clients nationwide, to ensure Wealth Development through multi‑channel cashflows that are structured tax efficiently.


Role Overview

We are looking to add a motivated Client Services Executive to our team. Reporting to the Business Development Manager, the successful candidate will be responsible for a number of different areas of the business including customer service, office administration and some personal assistant duties to the CEO.

We’re open to candidates from a number of different backgrounds including recent graduates, customer service, retail, hospitality or someone returning to the workforce.

Due to the nature of some of the duties associated with this role, the successful candidate will need their own transport.


Duties


Customer Service

* Serve as the first point of contact for all new client enquiries via phone, providing a professional and welcoming introduction to Walfrid Private.
* Proactively engage with new and potential clients to invite them to weekly webinars and introduce them to our offering.
* Work closely with the Business Development Manager to identify and qualify high‑potential leads and high‑net‑worth individuals.
* Coordinate and schedule follow‑up meetings for the Business Development Manager and occasionally our team of Financial Advisors as required.


Office Administration

* Greet and welcome clients and guests upon arrival, ensuring a professional and positive first impression at reception.
* Manage the scheduling and coordination of all internal meeting rooms, including setup and preparation.
* Assist with the management of events run by the company.


Personal Assistant

* Ad hoc personal assistance to CEO, handling errands and tasks as needed.
* Assist with the management of CEO’s calendar, confirming appointments with clients in advance.
* Book travel for CEO when needed, including flights, accommodation, and transport.


Skills & Experience

* A minimum of 1 year in a customer service environment. Recent graduates or candidates with backgrounds in retail, contact centres, office admin or hospitality considered.
* A background in dealing with customers both over the phone and face‑to‑face.
* Prior experience in financial services is beneficial but not required.
* Must have own transport.


Seniority Level

Entry level


Employment type

Full‑time


Job function

Marketing and Sales

Referrals increase your chances of interviewing at Walfrid Private by 2x

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