AboutScorebuddy is a leading Quality Management SaaS platform for contact centres, combiningcoaching, learning and advanced AI Analytics to help customers improve operationalefficiency and enhance customer experiences. We serve a global customer base, fromteams of 20 to 20,000 users.We are seeking a highly-talented QA Engineer to join our Product Engineering team and be a part of our journey as we continue to innovate in the Quality Assurance and Customer Service industries.What you'll do:Collaborate with developers, product managers, and QA analysts to define test plans and acceptance criteria.Analyse test results, identify defects, and report findings with detailed documentation.Perform post-release and post-implementation testing to ensure stability.Develop and maintain automated test scripts for functional, regression, and API testing using PlaywrightIntegrate automated tests into CI/CD pipelines using tools like Jenkins.Stay current with industry trends and recommend improvements to testing processes and tools.What are we looking for:Minimum 4 years of experience in manual and automation testing.Solid understanding of SDLC, Agile methodologies, and QA best practices.Strong proficiency in programming languages such as Java, Python, or JavaScript.Expertise in automation tools like Selenium, Cypress, or PlaywrightFamiliarity with API testing tools (e.g., Postman, SoapUI) and performance testing tools (e.g., JMeter).Familiarity with version control systems (e.g., Git) and test management tools (e.g., XRAY, TestRail, or QAlity Plus).Excellent analytical, debugging, and problem-solving skills.Strong communication and collaboration abilities.What we offerCompetitive salary & bonus based on experience25 paid holidays annuallySubsidised gym membershipWebdoctor online GP service accessTaxsaver tickets & Cycle to Work schemesEnhanced maternity, paternity and sick leave payAccess to Irish Life PRSA, salary sacrificeReferral bonuses* Agency assistance not required *
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