Social Support Specialist
We are seeking a highly motivated and organized individual to join our team as a Social Support Specialist. In this role, you will work closely with clients referred by the Department of Social Protection to provide personalized support services to help them gain sustainable employment.
**Key Responsibilities:**
• Develop and manage robust case management plans for each client, working towards full-time employment.
• Use industry-leading assessment technology to identify clients' goals, ambitions, and barriers to employment.
• Provide coaching and mentoring to clients, including intensive job search support when they are job-ready.
• Identify and recommend training solutions in consultation with in-house tutors to meet clients' learning and training needs.
• Fast-track job-ready clients for immediate job interviews brokered by Employer Services consultants.
**Requirements:**
* A minimum of three years' experience of working in a customer-focused, target-driven environment.
* Strong IT skills, including Microsoft Office and CRM systems.
* Excellent administrative skills, including fast and accurate data entry.
* The ability to build rapport and work effectively with a diverse range of individuals, both in person and over the phone.
* Experience in delivering presentations in a group setting or public speaking.
* Strong prioritization and time management skills.
As a Social Support Specialist, you will have the opportunity to make a meaningful impact on people's lives while developing your skills and expertise in social support and case management. If you are a motivated and organized individual who is passionate about helping others, we encourage you to apply for this exciting opportunity.