We are seeking a Senior Retail Operations Manager to lead our store team. This role offers a unique blend of leadership and customer service experience in a fast-paced supermarket environment.
Key Responsibilities:
1. To manage the overall performance and running of the store, working closely with the Store Manager to achieve sales targets and operational goals.
2. To plan and prioritise workloads, delegate tasks effectively, and ensure the team is motivated to meet daily targets.
3. To maintain excellent customer service standards, assist customers in finding solutions to their needs, and build strong relationships with Dunne's Store Management teams.
4. To oversee product ordering, manage stock replenishment, and ensure continuous availability of products.
5. To demonstrate respect, trust, and integrity at all times, and promote a harmonious working environment.
Benefits:
* A competitive salary and regular wage revisions based on performance.
* A comprehensive employee benefits package, including access to 24/7 GP phone support, virtual doctor's appointments, and prescription services.
* A generous paid time off policy, including annual leave days and sick leave.
* An opportunity to develop your career and gain lifelong skills through extensive customer service and product training.
About Us:
We are an Irish family business with a passion for promoting healthy living and championing wholefoods. Our mission is to provide our customers with the best natural products that are kind to people and the planet.
We Are Looking For:
* A leader who has a passion for nutrition and promoting a healthy lifestyle.
* An individual who is interested in our company mission and the products we sell.
* A person who is committed to delivering excellent customer service and building strong relationships with colleagues and customers.