Description
Hitachi Energy Ireland has an exciting opportunity for a Service Sales Administrator / Coordinator.
To provide essential administrative and coordination support to the Service Sales and Service Operations teams.
This role is critical in enabling efficient sales execution, smooth handover to operations, and high-quality internal and customer-facing documentation.
The position suits a proactive, detail-oriented team player who thrives in a fast-paced service environment.
Location, Dublin Remote
(Please note we are unable to provide visa support for this position)
How you\'ll make an impact:
Provide day-to-day administrative and coordination support to the Service Sales team.
Prepare and issue smaller, low-value quotations in line with defined processes, templates, and approval limits.
Support the coordination of service works with Operations, ensuring clear communication and alignment between sales and execution.
Assist with the sales-to-operations handover process, including preparation of handover folders and job-opening documentation.
Manage and maintain internal sales documentation, customer records, and order-related files.
Support order handling activities, including order entry, internal approvals, and coordination with Finance, Supply Chain, and Operations.
Assist with supplier and customer portal administration where required.
Update and maintain CRM and sales tracking tools with accurate and timely information.
Provide general day-to-day administrative assistance to the Service Sales team.
Support reporting activities and preparation of sales and service-related data for management review.
Ensure all activities are carried out in compliance with Hitachi Energy policies, quality standards, and health & safety requirements.
Your Background:
Experience in a sales administration, sales coordination, or service support role.
Strong organisational and administrative skills with a high level of accuracy and attention to detail.
Experience working in a fast-paced, operational or service-based environment.
Familiarity with ERP, CRM systems, and supplier/customer portals is an advantage.
Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
Strong team player with a proactive and flexible mindset.
Comfortable working in a fast-paced, dynamic service environment
Effective communicator with the ability to coordinate across multiple internal stakeholders.
Structured, reliable, and process-driven approach to work
Customer- and service-oriented mindset with a strong sense of ownership.
What We Offer:
Competitive salary package
Generous bonus scheme.
24 days holidays, plus bank holidays
Excellent company pension and wide-ranging benefits schemes.
Top quality H&S culture alongside comprehensive training and personal development programmes.
Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.
More about us
We offer fantastic opportunities to work on dynamic, high-impact and cutting-edge industry initiatives that are making a crucial impact to society whilst also offering the vibrancy of working within a world-leading global organization.
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