Site Manager - Field Service Operations IrelandOverviewApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.What you’ll doDirect and manage activities for the customer site in Ireland, based in Leixlip, Co. Kildare, including people management, customer satisfaction, P&L, and budget management.Drive a culture of safety and quality by setting clear processes, empowering safety ownership, and ensuring consistent use of systems across onboarding, training, operations, and continuous improvement.Establish a culture of business ownership and growth by expanding Applied market share, supporting BU and system sales, holding weekly cross-functional reviews, and implementing a multi-level engagement model—from site and ops managers to customer and sales—to manage the business as one profitable end-to-end unit.Cultivate a leadership-driven, inclusive organization by empowering all levels—from technicians and CE’s to support functions and management—to think critically, take initiative, and own outcomes. Develop a deep, diverse pipeline of future leaders, foster collaboration, and build strong team leads as the foundation for business growth, engagement, and customer success.Build strong, transparent partnerships with customer Fab leadership, coach managers, sales and team leads on best practices, and establish the systems, ownership, and alignment needed for successful installs, ramps, and ongoing collaboration—ensuring Applied is the preferred strategic partner.Ensure continuous improvement and accountability by promoting KPI ownership at all levels, leveraging Power BI and SMART Analytics to boost skills, productivity, and digital transformation toward FY28 goals.Lead site revenue growth and margin improvement by expanding CSA and market share, reducing service costs, and meeting AOP/CMT targets through strategic planning and cross-functional alignment.You’ll needBachelor’s degree (or higher) in a relevant discipline7 – 10 years plus of relevant experienceExtensive and highly regarded expertise in semiconductor or related industryExperience in strategic planning and business analyticsHigh level customer management experienceDemonstrated ability to build, lead, inspire and motivate teamsExcellent interpersonal skills to communicate complex ideas, anticipate potential objections and persuade others, often at senior levels, to adopt a different point of viewExcellent knowledge of management methods and techniquesAbility to set and sustain a culture of safety, quality, and productivity across all organizational levelsProcess improvement and strong decision-making skillsStrong presentation and negotiation skillsWhat to expectLeadership Impact: You’ll play a key role in shaping a high-performing team leader layer, driving employee engagement, customer satisfaction, and business growth from the ground up.Operational Excellence: Expect to lead the implementation and tracking of site-wide KPIs, ensuring accountability and continuous improvement across all levels of the organization.Culture Building: You’ll be instrumental in fostering a strong culture of safety, quality, productivity, and innovation.Digital Transformation: You’ll champion the adoption of digital tools like Power BI and SMART Analytics to enhance team capabilities and support long-term productivity goals.Strategic Influence: This role positions you as a key driver of organizational transformation, with opportunities to shape future leadership and business direction.Additional InformationTime Type: Full timeEmployee Type: Assignee / RegularTravel: Yes, 20% of the TimeRelocation Eligible: NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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