Our client, a well-established motor dealership in South Dublin is currently seeking an experienced Service Advisor to join their Aftersales team. This is a full-time, permanent role offering a competitive salary, strong team environment, and opportunities for professional development through ongoing manufacturer training. About the Role: You'll be the key point of contact for customers bringing their vehicles in for service, ensuring a smooth and professional experience from start to finish. This position offers a mix of customer interaction, administration, and coordination with workshop teams. Key Responsibilities: Schedule service appointments via phone, email, and in-person enquires. Manage daily workshop capacity and allocate bookings appropriately Greet and check in customers, confirming service needs and updating records Maintain clear communication between customers and the workshop Provide updates on vehicle progress and gain approval for additional work where required Ensure timely and accurate completion of all admin, invoicing, and system updates Liaise with internal departments such as parts, warranty, and sales to support service delivery Contribute to customer satisfaction by seeking and responding to feedback The Ideal Candidate Will Have: At least 1 year's experience in a similar Service Advisor or Aftersales role Excellent customer service and interpersonal skills Knowledge of motor industry systems (e.g., Keyloop, Kerridge, or similar) A detail-oriented approach and strong administrative skills A valid full driving licence (Ireland) Fluent English, both spoken and written If applicable, a valid work permit for Ireland What's on Offer: Full-time, permanent contract with a respected dealership group Competitive salary based on experience 22 days paid annual leave Access to ongoing manufacturer training Contributory pension scheme Performance-based bonus structure If you have a passion for customer service and are experienced in the motor industry, we'd love to hear from you, send your CV to Colette today. Skills: Customer Service Organisational communication