Are you passionate about delivering exceptional customer service in the insurance sector? We are currently seeking a motivated Personal Lines Handler to join our team at a leading insurance brokerage based in Donegal. This is an exciting opportunity to work with individual clients and provide tailored insurance solutions.
Key Responsibilities:
* Client Portfolio Management: Manage a portfolio of personal lines clients, focusing on retention and satisfaction.
* Insurance Administration: Handle policy renewals, quote comparisons, and ensure timely issuance of policy documents.
* Customer Support: Address client inquiries, assist with mid-term adjustments, and provide guidance on claims processes.
* Underwriter Engagement: Gather necessary information for underwriters to facilitate the placement of risks.
* File Management: Maintain accurate records and documentation to comply with regulatory standards and company procedures.
* Market Awareness: Stay informed about changes in personal insurance products and market trends that may affect clients.
* Team Collaboration: Work closely with colleagues to provide seamless service and support when needed.
Experience / Skills Required:
* Insurance Experience: Previous experience in personal lines insurance handling.
* Qualification: APA/CIP or working towards.
* Product Knowledge: Strong understanding of personal lines products, including Home, Motor, and Travel Insurance.
* Organizational Skills: Excellent attention to detail and strong organizational abilities.
* Regulatory Knowledge: Familiarity with the regulatory environment governing personal insurance in Ireland.
* IT Skills: Proficiency in insurance-related software; previous experience with relevant systems is a plus.
* Customer Focus: Strong communication and interpersonal skills, with a commitment to providing outstanding service.
What We Offer:
* Competitive Salary: Attractive salary and benefits package reflecting your experience and contribution.
* Flexible Work Options: Opportunities for hybrid working arrangements to support a healthy work-life balance.
* Professional Growth: Ongoing training and development programs to enhance your skills and career trajectory.
* Employee Benefits: Access to discounted insurance products, wellness programs, and other perks.
* Career Advancement: Clear pathways for progression within a supportive and dynamic organization.
If you're eager to make a difference in the lives of individual clients and join a team of dedicated professionals, we'd love to hear from you
Note: Our client is regulated by the Central Bank of Ireland.
Job Type: Full-time
Application question(s):
* Are you APA qualified or working towards?
Work Location: In person