Quality, Safety Risk Business Partner Centric Health, founded in ****, is a leading provider of integrated healthcare services with over 82 practices across Ireland, serving 200,000 patients annually.
We are expanding rapidly in the primary healthcare sector across Europe, including Ireland, the Netherlands, and Germany.
Our mission is to deliver compassionate, patient-centred care at an affordable price.
Our support office is located on the 7th floor of the Intact (RSA) House, Sandyford Road, Dundrum, Dublin, D16 FC92.
The Role A Quality, Safety, and Risk Business Partner drives operational excellence by implementing quality frameworks, managing risk, and fostering a "zero harm" safety culture .
They partner with senior leaders to ensure regulatory compliance, conduct incident investigations, and implement corrective actions, acting as a key liaison for continuous improvement and strategic safety initiatives.
Specific Job Details: Contract: Permanent Full- Time 37.5 per hour Location: 7th Floor, Intact House, Sandyford Road, Dundrum, D16FC92, remote working and requirement to travel to all Centric practices nationwide Intact House.
Working Hours: Monday - Friday (9.00 an to 5.30 pm) Department: Quality Safety Risk Salary: Competitive Benefits: Pension: The company will match a 5% employee contribution monthly.
Access to our Employee Assistance Programme to speak to an independent trusted advisor regarding any personal issues or challenges.
Sick Leave: Upon completion of your probation, the Company will pay a basic salary totalling a maximum of 2 weeks of your contracted hours.
GP Visits: All Centric employees plus immediate family are eligible for discounted GP visits, in our Centric Health Practices.
Indemnity: Indemnity is covered under the Company's policy.
Birthday Day Off Maternity Leave Paternity Leave Flexible working Key Responsibilities Risk Management Compliance: Identify, assess, and mitigate operational risks while ensuring compliance with health, safety, and quality regulations.
Quality Governance: Implement and monitor quality improvement systems, clinical governance (if applicable), and ensure standards are met.
Safety Leadership: Attend RM and PM meetings, promote a proactive safety culture, and lead incident investigations to prevent recurrence.
Stakeholder Partnership: Advise senior leaders and managers on safety, risk strategies, and audit outcomes.
Training Education: Ensure mandatory training is undertaken, deliver safety training, inductions, and risk-based coaching to employees.
Data Analysis Reporting: Monitor safety performance indicators, report on compliance trends, and suggest improvements Document Control : Managing Policy and Procedure publication and renewal.
Monitor the database of policies and procedures and alert relevant stakeholders when reviews are required.
Audit the database for accuracy at relevant intervals.
Coordinate the approval and distribution of policies and procedures to relevant staff.
Support the Director of Quality, Safety Risk in the formulation of new policies and procedures as necessary.
Supporting accreditation and audit programmes across all business units.
Coordinating and supporting the ongoing programme of audit in line with best practice and accreditation standards.
Compiling accreditation feedback templates and managing document upload to the online accreditation portal.
Providing audit reports to various committees as required.
Leading Quality and Risk Communication activities.
Designing and delivering quality, safety and risk communications monthly specifically tailored to each business group for maximum value.
Manage and conduct internal audits according to an annual schedule and facilitating external audits - liaising with external auditors and staff at all levels.
Typical Qualifications Skills Relevant degree or certification in Quality Management, Health Safety, or Risk Management.
Strong knowledge of industry standards (e.g., ISO) and regulatory requirements.
Demonstrated experience in incident investigation, risk assessment, and auditing.
Excellent communication skills to influence stakeholders and build a safety culture.
Ability to work strategically with senior leadership while managing operational tasks.
Purpose of Position To provide expertise, advice and leadership in implementing an organisation-wide, quality safety and risk management framework, ensuring a continuously improving safe and effective service for our patients and staff.
Quality, Safety Risk Business Partner Contract: Permanent.
Location: 7th Floor, Intact House, Sandyford Road, Dundrum, D16FC92, remote working and requirement to travel to all Centric practices nationwide Intact House.
Other Duties As deemed appropriate by the direct manager.
Performance Review Supervision is provided through regular meetings.
Performance review at 3 months, at 6-month probation period and then annually.
Other Position Requirements A positive attitude and the capacity to forge positive relationships with co-workers quickly.
Excellent communication skills.
The ability to critically analyse processes and systems for potential risks/issues prior to implementation.
Tenacity towards problem solving, persistently pursuing, reviewing and reapplying solutions to achieve a successful resolution.
The courage, curiosity and drive to pursue outside-the-box,is solutions.
Excellent skills in Microsoft Office, especially Excel and SharePoint.
Experience in Healthcare and/or Quality and Risk is desirable but not essential.
Centric Health is an equal opportunity employer committed to a diverse and inclusive workforce.
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