Sales and Customer Service Administrator
Here at Osborne, we have a very exciting new opportunity! We are seeking an experienced Sales and Customer Service Administrator on behalf of our client, one of Ireland’s leading tour providers based in Kildare. The ideal candidate will have excellent attention to detail, strong communication and customer service skills and will be a natural problem‑solver. This role is based fully onsite in their office.
Package
* Salary – DOE
* Free parking onsite
* Monday to Thursday 9am‑5:30pm, Friday 9am‑5pm
Responsibilities
* Handling inbound and outbound bookings and queries for new and existing clients
* Updating the booking systems with relevant information
* Communication with other teams and clients
* Proactively finding solutions for any client or event issues
* Providing comprehensive administrative support across multiple areas, including correspondence, data entry, and record keeping
* Assisting in coordinating schedules, appointments, and meetings as needed
* Utilizing office software to create, edit, and manage documents
* Responding to inquiries from internal and external stakeholders
* Managing files, documents, and records efficiently and systematically
* Contributing to the preparation of reports, presentations, and documents
* Collaborating with colleagues to ensure seamless workflow and communication
* Participating in team meetings and fostering open communication
* Undertaking various administrative tasks as required, such as event coordination, travel arrangements, and more
* Demonstrating adaptability and willingness to take on new challenges
Requirements
* 2 years of experience in an administrative role is ESSENTIAL
* Experience in travel or events is desirable
* Exceptional organizational skills and meticulous attention to detail
* Proficiency in office software and communication tools
* Effective written and verbal communication abilities
* Ability to multitask, manage priorities, and meet deadlines
* Strong problem‑solving skills and adaptability
* Enthusiasm for working in a broad administrative capacity
* Collaborative team player with excellent interpersonal skills
How to Apply
Please submit your updated CV in Word format. If you are living in Ireland and hold a valid work permit, we would love to hear from you. Unfortunately, if you do not hold a valid work permit, we will not be able to assist with your job search.
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