Job Title:
Head of IT
This role requires a senior leader to oversee the IT function, ensuring services consistently meet business requirements and align with industry best practices. As the primary IT contact for senior leadership, you will keep executives and business stakeholders informed on all technology matters.
You will work closely with every department to understand their technology needs and design solutions that address them effectively. Your responsibilities include planning and overseeing the rollout of new technologies, providing direction to the internal IT team, managed service partners, and other staff.
Additionally, you will own the integration and day-to-day reliability of critical systems, such as the Website, ERP, and WMS platforms, ensuring customer orders flow through these systems efficiently. You will also oversee all aspects of ICT service delivery to maintain a secure, dependable, and fully operational environment.
The ideal candidate will have a proven background in IT leadership with 7+ years in IT, covering strong Infrastructure, Network, and Applications Support experience—preferably within warehousing/manufacturing. They should have demonstrated ability to derive value from ERP systems in warehousing/manufacturing, including use of reporting tools to present insights for decision-making.
Solid project management capability and experience applying structured project management frameworks are essential. The successful candidate will also possess a strong understanding of business processes with a track record of using technology to drive efficiency.
They should have excellent vendor and relationship management skills, advanced analytical and problem-solving abilities, outstanding communication skills, and broad functional and technical knowledge of IT systems and technology trends. Awareness of Data Protection legislation and its implications for ICT is also required.