CPL Limerick are recruiting for an experienced Clerical Administrator with high level administration experience to join our client in Newcastle West Co. Limerick to join their busy team to work on a contract
This position is primarily office-based and is responsible for ensuring timely and professional responses to public enquiries and for registering interest from prospective carers. The role is essential in maintaining efficient operations and providing a positive first point of contact for the public.
Working in a team environment you will be responsible for some of the following duties :
1. Serve as the main contact point for individuals interested in becoming carers. Ensure prompt responses to queries received via the national phone line, email, and website registrations.
2. Ensure all requests are responded to or allocated to the appropriate unit or department as needed
3. Coordinate with local teams to relay enquiries and facilitate follow-up actions.
4. Report to and support the National Manager in requests to support the effective operations of the team. This might include support with setting up information sessions, recording and maintaining databases for recruitment activity/sessions, purchase order requests and other administrative tasks
5. Take minutes at meetings, set up meetings, and record attendance.
6. Manage and process time returns for staff.
Skills / Experience
7. At least 2 years of professional clerical/ administration experience desired
8. Experience in a healthcare / social care setting a plus but not essential
9. High proficiency with Microsoft Office Word, Excel, Outlook
10. Excellent communication and interpersonal skills are essential as you will be dealing with the general public.
11. Excellent phone manner and ability to handle difficult calls
12. High attention to detail and organisation skills
How to Apply:
If you're interested in applying, or want to know more about this job 1st, contact Sarah Jeanne in CPL Limerick on or email your Cv to in complete confidence.
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