Overview
Senior Mid-Market Account Executive - Italian speaker role at ServiceNow.
ServiceNow is the fastest growing enterprise cloud software company in the world. We hire carefully, we hire the best, we celebrate our people. Join our Sales A-team as we pursue our purpose to make the world work better for everyone.
What You Get To Do In This Role
* Meet or exceed Monthly, Quarterly and Annual sales objectives.
* Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts.
* Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.
* Strategically prospect within key verticals to develop new opportunities and pipeline.
* Follow the Value Selling sales process to win new business, expand within existing accounts and ensure contract renewals.
* Collaborate with an extended team and coordinate resources necessary to further the sales cycle such as Solution Consultants, Customer Service, Partners, etc.
* Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans, etc.
* Work towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates.
* Mentor team members and participate in collaborative projects to bring value to the team.
* Occasional travel for training and/or meetings may be required.
Qualifications
* Experience in leveraging or integrating AI into work processes, decision-making, or problem-solving using AI-powered tools or analyzing AI-driven insights.
* Track record of success in telesales, lead follow-up, cold calling or new business sales within a software or solution sales environment.
* 1-3+ years of full sales cycle experience in software or solution sales.
* Experience selling enterprise class solutions using telephone and video conferencing.
* Strong understanding of the sales process and ability to navigate and advance complex sales cycles.
* Sales force automation or IT infrastructure management technologies are a plus.
* Presentation skills via web-based tools are advantageous.
* Excellent listening, verbal and written communication skills.
* Excellent relationship-building skills with ServiceNow customers, prospects and internal colleagues.
* Persistent and dependable, especially with attendance, deliverables and deadlines.
Additional Information
* Work Personas — We offer flexible work arrangements; eligibility may depend on distance to the nearest ServiceNow office.
* Equal Opportunity Employer — All qualified applicants will receive consideration without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other protected category.
* Accommodations — If you require accommodations to complete any part of the application process, contact globaltalentss@servicenow.com.
* Export Control Regulations — Some roles may require export control approval; all employment is contingent upon obtaining any required licenses or approvals.
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