Monroe Recruitmentare hiring for an Irish Luxury Fragrance brand founded in 2002, putting the heart of the Irish culture into their product offerings. Located in Dublin 2 this Fragrance Team Leader role encourages a welcoming space with clients can explore our unique perfumes and candles in an atmosphere of quiet luxury. This role requires flexibility to work Weekdays, Weekends and Holidays. About The Role We are seeking a thoughtful, capable, and commercially-minded Team Leader to lead our Dublin store. This is an ideal opportunity for an experienced Assistant Manager, Supervisor, or Counter Manager ready to take full ownership of a luxury boutique environment. You will be an active, hands-on leader, working alongside your team on the shop floor. You will embody the brands values, inspire your team through coaching and example, and cultivate lasting relationships with our discerning clientele. This role is a blend of expert client service, team development, and meticulous operational management within a refined retail setting. What Youll Do: Lead Client Experience & Sales Performance: Act as the primary brand ambassador on the shop floor, guiding clients through the collection with expert product knowledge. Drive the achievement of sales targets through excellent personal service and effective team leadership, ensuring adherence to service standards Develop & Manage Your Team: Coach, motivate, and manage your Sales Associate through regular feedback and formal performance reviews. Ensure they are fully trained (using our LMS), confident in their role, and consistently follow all service and operational procedures Manage Daily Boutique Operations: Take full ownership of the shop environment. Oversee flawless opening and closing procedures, maintain impeccable cleaning and presentation standards, execute visual merchandising directives precisely, and ensure accurate POS transactions and end-of-day reconciliation. Oversee Inventory & Stock Management: Manage stock levels effectively, process deliveries accurately, maintain a meticulously organised and safe stockroom, and coordinate timely orders with HQ using our designated systems. Ensure Compliance & Reporting: Uphold all operational standards, including Health & Safety procedures. Manage staff rotas using Easyteams and provide accurate, timely reports to HQ on sales, stock levels, and key boutique activities. Systems & Maintenance: Ensure all shop systems (POS, IT equipment) are functioning correctly, perform basic troubleshooting, and escalate technical problems promptly to the appropriate contacts About You Minimum two years experience in retail management or key-holding supervision, ideally within a premium or luxury environment A warm, confident, and articulate communicator with a natural ability to connect with clients and sell consultatively Highly organised, detail-oriented, and able to maintain high standards under pressure Commercially aware, demonstrating a strong sense of responsibility, initiative, and ownership Proficient with POS systems (Shopify POS an advantage) and comfortable with basic stock management principles A genuine appreciation for luxury goods, artisan craftsmanship, and the world of fragrance is a distinct advantage Compensation and Benefits Competitive base salary depending on your previous experience Quarterly performance bonus opportunity based on hitting Sales Revenue targets and demonstrating Operational Excellence Generous Staff Discount and Product Allowance Statutory Sick Pay scheme. Comprehensive training via our dedicated Leadership LMS Genuine opportunity to make an impact and grow within an independent Irish luxury brand Skills: Excellent customer service Retail Management Stock Management Reporting Operations Management Benefits: Training Quarterly Performance Bonus Product Allocation Employee Discount