Shift Pattern :
Monday - Friday (Variable start and finish times – 8 am/9 am/11 am needs to be flexible)
Job description
* Support Front of House duties
* Support the WPM with the delivery of the contractual services.
* Support with the oversight and support of the inhouse CAFM system.
* Assist in the management of third-party vendors ensuring agreed SLA requirements are maintained.
* Support the WPM with client staff induction and orientation.
* Coordination of training for client staff, fire marshal and first aid.
* Landlord liaison.
* Cleaning audits.
* Office Supplies – ordering and management, stocking copiers, etc.
* Mail and courier operations.
* Meeting room set up / manage booking of rooms.
* Ordering catering for meetings/events.
* Workplace experience activities to support CSR initiatives.
* Organise and support engagement activities i.e. calendar events such as St Patrick's Day, Easter, Christmas etc.
* Manage and support the delivery of small works projects and move and changes within designated areas.
* Logistics support.
* Assist the WPM with the update & delivery of weekly/monthly reports.
* Communication/briefing to wider client team
* PO and invoice management.
* Ad-hoc duties as required by the business.
* Support with all health & safety requirements on site.
* Liaise closely with all contractors and keep the site reports and health & safety files in good order.
* Delivery of building inspection audits and QA reporting using the available tools.
Person:
* Excellent eye for detail.
* Enthusiastic and focussed.
* A high-level focus on the achievement of targeted results; a sense of urgency when required.
* A high level of flexibility and a positive attitude to innovation and change.
* A demonstrated commitment to the on-going success of the business.
* Excellent communicator, able to quickly build relationships with others.
* People person – team player.
Qualification required
* Computer literate – good Excel, Word and PowerPoint skills.
* Good general level of education, preferably to higher education level.
Experience Required
* Three years + Administration Experience.
* Hotel background an advantage.
* Strong customer and client focus.
* Supplier management.
* Ability to interface across all levels of the organisation.
* Excellent written and verbal communication. Excellent presentation and negotiation skills.
* Experience managing multiple contractors ensuring no impact to daily operations.
HSEQ responsibilities
* Understand how ISO fits into daily business operations.
* Read, understand and work in accordance with the company's HSEQ Policies.
* Complete tasks in accordance with company HSEQ procedures and work instructions.
* Support the implementation, operation and continuous improvement of our HSEQ Management Systems at site level.
Be Who You Are. Become What You Want. Be Part of Something Bigger.
Company Overview
At ISS, we're committed to creating spaces where everyone can thrive. We bring people and places together, offering a welcoming and inclusive workplace where every identity, skill, and passion has a place to grow. Whether you're on the frontline or behind the scenes in strategy and sales, you're part of something that truly impacts our clients, our people, and our world. People make places – and at ISS, we're proud of the impact our people have in industries like healthcare, education, and professional services.
Your potential is our purpose. Our dedicated team supports employee growth through continuous learning, upskilling, and unique opportunities for advancement. ISS also champions inclusion: we're proud members of The Valuable 500, advancing initiatives for diverse abilities, gender balance, and age inclusion.
Safety and wellbeing are our foundation. Through rigorous health and safety standards, regular training, and wellness programs, we're committed to being a safe space for all our staff. Recognising our people's achievements is a key part of our culture – from our Apple Awards to our Global Leadership conference, we celebrate your impact.
Join ISS and discover a career with purpose, growth, and recognition. Come be part of the journey to becoming the World's Greatest Service Organisation.
Other Features of the Job
It may be necessary to work alternative hours, shift patterns or unsociable hours, including weekends/Bank Holidays and sometimes more than contracted hours. Local requirements will govern your patterns of work and travel to different locations may be required. A uniform will be required/worn.