Company DescriptionBOI Payment Acceptance (BOIPA) is a trusted collaboration between Bank of Ireland and EVO Payments International, a global leader in payment processing. BOIPA provides comprehensive payment solutions, including face-to-face, mobile, and online payment services, designed to simplify and streamline transactions. The company is renowned for its transparent pricing, innovative technology, and exceptional customer service. Businesses benefit from a straightforward setup process, accessible online reporting tools, and dedicated 24/7 customer support. With a mission to make payment acceptance efficient and cost-effective, BOIPA serves businesses of all sizes with tailored solutions.Role DescriptionThis is a full-time hybrid role for an Inside Sales Representative, based in Dublin with partial flexibility to work from home. The role involves developing and maintaining client relationships through proactive communication to drive customer satisfaction and foster long-term loyalty. Core responsibilities include lead generation activities, managing sales pipelines, and identifying opportunities to upsell or cross-sell payment solutions. The position also entails managing accounts, ensuring seamless service delivery to customers, and meeting sales targets through a consultative approach.QualificationsProven expertise in Inside Sales and Lead Generation to identify and convert new business opportunities.Strong skills in Customer Satisfaction and Customer Service to maintain positive relationships and ensure client needs are met.Experience in Account Management to handle accounts effectively, build trust, and drive customer retention.Strong interpersonal, communication, and negotiation skills to support collaborative and productive interactions with clients and team members.Ability to work in a hybrid working environment, balancing in-office and remote responsibilities.Experience in the payment solutions industry is a plus.Proficiency in CRM tools and sales platforms is highly beneficial.