Senior Business Analyst – Hybrid Role (Dublin 2) | Full-Time - 12-month Contract
Are you an experienced business analyst with a strong theoretical and practical understanding of business analysis, digital transformation, and ICT project delivery?
Do you thrive in environments where you can lead complex projects, coordinate specialist teams, and contribute to meaningful organisational change?
We are seeking a
Senior Business Analyst
to lead business analysis activities in a hybrid working model, supporting digital transformation initiatives within public sector systems.
Working Hours:
Monday to Friday, 5 days per week
Daily Hours:
8.0 hours per day (excluding lunch/rest breaks)
Contract Start Date:
Start of March 2026
Engagement Type:
Full-time
Contract Duration:
1 year
Location:
Hybrid – Dublin 2 (minimum 2 days onsite per week). Occasional attendance may be required at regional offices in Galway, Tullamore and Killarney or to client sites.
Role Overview
The
Senior Business Analyst
will act as the lead for business analysis activities on major ICT projects. This role requires coordinating multidisciplinary teams, developing high-quality documentation, and delivering solutions aligned with organisational objectives.
This is a
hybrid role
, requiring onsite attendance at Dublin 2 at least two days per week. Candidates unwilling to attend onsite as required should not apply.
Key Responsibilities
1. Provide architectural oversight, leadership, and technical guidance to the FMSS throughout all phases of the project lifecycle, from strategic planning and solution design through to implementation and transition to operations.
2. Oversee and support the end-to-end delivery of complex Oracle-based programmes, ensuring solutions are aligned with defined business requirements, technical standards, and industry best practices.
3. Collaborate with internal teams and external advisers to analyse business requirements and design, develop, and implement best-practice solutions that comply with Irish Civil Service standards and governance frameworks.
4. Actively contribute to the development of Business Requirements Documents (BRDs) and conduct detailed reviews of resulting Functional Design documents to ensure completeness, traceability, and alignment with approved requirements.
5. Provide subject matter expertise to technical teams, business stakeholders, and system implementation partners across:
6. Core system configurations (including inventory and financial modules)
7. Custom developments such as reports, interfaces, conversions, extensions, and workflows
8. Play a lead advisory role in data migration, data conversion, and data reconciliation activities by:
9. Advising on data extraction requirements from legacy systems
10. Ensuring data is provided in the required formats and structures for Oracle import
11. Supporting validation, reconciliation, and issue resolution to ensure data accuracy and completeness
9.Support the planning, execution, and delivery of User Acceptance Testing (UAT) and End User Testing, ensuring solutions meet business requirements and are fit for operational use.
Operations Deliverables
1. Provide hands-on support and expert guidance to operations teams in analysing system issues, identifying root causes, and determining appropriate corrective solutions.
2. Partner with cross-functional business and technical teams to drive operational efficiency, process optimisation, and continuous improvement initiatives.
3. Identify and develop new project opportunities by building and maintaining long-term, trusted stakeholder relationships and contributing to ongoing programme and service improvements.
Experience & Skills Required (Mandatory)
* Minimum 7+ years' experience in business analysis roles, with proven Agile delivery experience
* Experience working as a Product Owner and managing product backlogs
* Strong proficiency in Microsoft Azure DevOps for user stories and sprint management
* Ability to author BRDs and FRDs to audit-ready standards
* Telecommunications architecture experience, including MS Teams Phone, SIP trunking, QoS, latency, jitter
* Skilled in facilitating workshops with diverse stakeholders
* Familiarity with low-code/no-code platforms (e.g., Power Apps)
* Knowledge of GDPR and
Irish public-sector procurement regulations
* Strong data migration, fit-gap analysis, and SaaS evaluation experience
* Excellent written and verbal communication, capable of engaging senior stakeholders
* Proficient in BPMN, Microsoft Visio, and developing use cases and user story epics
* Ability to design scoring frameworks for vendor evaluation
* Capable of working independently and collaboratively within multidisciplinary teams
Qualifications (Mandatory)
* Level 8 Degree in Computer Science or equivalent ICT qualification
* 3rd level Technical Degree from a recognised institution demonstrating training in Oracle / SAP / JD Edwards / Agresso/ Lawson /SAGE, or equivalent
English Language Requirement (Mandatory)
* Must be fluent in English
* CV must indicate whether the candidate is a native speaker
* Non-native speakers should ideally hold CEFR Level C2 (Mastery/Proficiency) or equivalent
* Where certification is not held, English proficiency may be assessed during the interview process
If you are a qualified candidate interested in this opportunity, please apply.