The Role:
* Meet and greet all service customers promptly in a professional and courteous manner
* Verify customers’ service needs to ensure that all customers concerns are correctly captured on job cards
* Record customers details accurately, clarify payment options and confirm time for pickup
* Promote the sales of appropriate services, parts, and accessories associated with service requirements
* Check on progress of services to vehicles, contact customer to receive approval and authorisation regarding any changes in the cost-estimate, promised time of delivery
* To deliver customer satisfaction scores in line with brand standards
The Candidate:
* Excellent customer service skills and professional appearance
* Ability to work well in a process driven environment
* Ability to sell identified items from Technicians VHC reports
* Strong oral and written communication skills
* Demonstrable ability to meet and exceed targets
* IT Literate including Microsoft Office suite
* Self-motivating and able to manage own workload
* A friendly and professional manner
* Highly organised and focused
* Excellent numerical skills
* Full driving license
What we offer:
* Performance Bonus
* A clean and safe working environment
* Benefits Competitive Salary
Ref: Service Advisor - Kilkenny
Closing Date 31/12/2025
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