Senior Operations Manager
The role of Senior Operations Manager is a critical one, responsible for developing and leading operational excellence and best business practice to optimise our services and value offering to customers.
This leadership role requires an individual with strong entrepreneurial ability, excellent relationship management skills, and the capacity to lead by example.
* Oversight of day-to-day operations, ensuring seamless delivery of services across multiple sites and service lines.
* Developing and implementing process improvements to enhance service quality and efficiency.
Key responsibilities include:
* Leading cross-functional teams to drive strategic goals and long-term operational plans.
* Establishing and maintaining relationships with key stakeholders, including department heads, external partners, and vendors.
* Analysing current operational processes and performance, recommending solutions for improvement.
Qualifications and Skills:
* A relevant Business Degree or equivalent experience.
* Proven track record in senior leadership roles, particularly in facilities management or related fields.
* Superior knowledge of multiple operational functions, including finance, customer service, operations, and people management.
* Ability to drive innovation and motivate teams to achieve demanding targets and deadlines.
* Strong working knowledge of industry regulations and legislative guidelines.
We are seeking a talented and experienced Senior Operations Manager who can bring innovative ideas, exceptional leadership skills, and a results-driven approach to this pivotal role.
This role offers a unique opportunity to make a significant impact on our organisation's growth and success.