Overview;
As a Deputy Store Manager, your main role will be to
support the Store Manager in leading and inspiring your
team to deliver a "Castore World Class Shopping
experience.
" Your time will be split between supporting
the Store Manager with future objectives and balancing the
management of the day-to-day store operation ensuring
everything runs smoothly.
You will support the team in
delivering the service and sales proposition for the store
and ensuring that the customer is at the heart of what we
do.
Your mission is to ensure we put the customer first –
always.
You will ensure all employees are given what they need to
know, when they need to know it so that they're
empowered and informed.
In your role, you will have a
variety of focus areas which means you are always learning
new things, including growing sales and developing a
service focused team who will continue to drive the
business forward.
You will also be responsible for
supporting all operations within the store, both front and
back of house.
Responsibilities;
You ensure company policy and procedures are adhered to throughout the store and that robust systems are in place to protect the business.
Keep team documentation up-to-date and stored according to company procedures and legal requirements, supporting the retail leadership team with HR documentation for effective team Management.
Manage all administrative and back-of-house operations, including cash handling and overseeing the delivery process/paperwork for deliveries etc.
Ensure strict adherence to health and safety policies in the store, promptly escalating any issues to the Head Office team as needed.
You run a slick operation to deliver all KPI's and profit targets.
You oversee the store visual to ensure brand standards and implemented and maintained through creative and visual excellence
You ensure there is good availability of stock and educate the teams in ASO for our customers.
Elevate your performance to new heights as you drive sales plans and surpass targets.
Set compelling objectives for your team, fostering a service centered approach that ensures unparalleled customer service
Qualifications;
The ability to take full responsibility for the customer, the team and oneself, and in doing so; be able to take ownership of constructive feedback from others.
Effective communication skills
1+ years in a managerial position
Time management skills
Capable of making logical decisions under pressure
Able to use ones initiative
Must be able to work 40 hrs.
Available Mon-Sun.
Job Types: Full-time, Permanent
Pay: €34,******-€36,****** per year
Benefits:
Employee discount
Sick pay
Store discount
Work Location: In person