Job Description
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1. The role holder will be responsible for supervising the daily activities of the Transfer Agency team, ensuring an efficient and responsive service to all clients/investors. They will act as a point of escalation for queries related to technical and client matters.
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2. Key responsibilities include:
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3. Day-to-day supervision of the Transfer Agency team to ensure timely completion of tasks in accordance with internal controls;
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4. Reviewing cash, end-of-day reports, and sign-off on checklists to ensure full reconciliation of all cash accounts;
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5. Monitoring and tracking team activity against shared mailboxes and assisting the team with queries;
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6. Identifying key priorities within the team and assigning tasks accordingly to ensure delivery of all tasks;
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7. Managing day-to-day relationships with clients, escalating issues to managers when required;
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8. Liaising with the Anti-Money Laundering (AML) team to review and monitor anti-money laundering documentation in line with policies and procedures;
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9. Performing performance management duties, including one-to-one meetings and annual performance reviews to develop and review staff against goals.
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Requirements
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10. Bachelor's degree in Finance and/or Business-related area (minimum 2.2) or relevant working experience;
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11. Broad understanding of Transfer Agency offerings within Private Equity/Hedge fund service lines;
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12. Fund Administration experience (preferable Hedge Transfer Agency) with some supervisory experience;
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13. Proficient in Microsoft Office applications, particularly Excel;
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14. Working knowledge of AML policies and procedures;
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15. Ability to work under pressure, managing multiple tasks and deadlines.
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Benefits
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16. Opportunity to develop leadership skills and take on a review function;
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17. Chance to work in a dynamic environment with a focus on risk awareness;
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18. Professional development and growth opportunities;
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19. Collaborative team environment.
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Others
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20. This role involves having direct reports and supervisory responsibility which is a significant change from previous roles;
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21. Change in regulatory environments brings additional client reporting and requests for information;
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22. Greater awareness of the risk environment.
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