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Description
The Plaza Group is one of Ireland’s leading independent motorway and primary route services groups. The Plaza Group was formed by the managing directors of Supermac’s, Pat and Úna McDonagh, who have over 40 years of experience in the sector, offering world‑class food and retail services. We are delighted to announce that we are opening a new Service Station at Ennis (M18), Co. Clare, later this autumn.
Core Brands: Supermac’s, Papa John’s Pizza, SuperSubs, Mac’s Diner Deli, Barista.
Candidate Requirement: Candidates must be fully flexible Monday‑Sunday and have relevant experience.
Job Purpose
You will provide ongoing support to the Management team in a fast‑paced environment to ensure our Supermac's customers receive the best quality, service and cleanliness every time.
Responsibilities
* Treat customers to warm and friendly service each visit.
* Work in all areas to comply with company standards, ensuring consistency.
* Work as part of a team, treating all staff and management with respect.
* Follow company guidelines/training in all aspects of food/beverage preparation, production and storage.
* Portray a professional image, both on and off the premises.
* Assist the management team to increase customer numbers and spend in the Café.
* Handle cash correctly following procedures.
* Maintain uniform and personal appearance per guidelines.
* Put customers first at all times.
* Handle complaints and incidents, reporting to Supervisor/Manager.
* Keep lobby area and customer toilets clean and tidy.
* Ensure orders are completed efficiently and correctly.
* Assist management with training and development of new staff.
* Carry out all duties diligently.
* Be flexible to work in other areas as required.
* Respond to General Manager requests.
Benefits
* Competitive rate of pay.
* Day Shift only.
* A flexible working environment.
* Team incentives.
* Career progression – trainee management opportunities.
* A growing company with a clear vision, amazing culture and great people.
What We Expect From You
* Deliver great customer service on every shift.
* Primarily Morning Shifts.
* Follow all safety guidelines to maintain a clean and safe working environment.
* Maintain high standards.
* Love team work.
* Flexibility to work in all areas of the restaurant.
Work Schedule: Flexible Monday to Sunday daytime hours.
"Only candidates living in Ireland and allowed to work here will be considered."
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