Customer Service Representative
We are seeking a skilled Customer Service Representative to join our dynamic team. As a key member, you will provide exceptional customer service while identifying and prioritising customer needs.
Key Responsibilities:
* Provide superior customer service while identifying and prioritising customer needs.
* Make knowledgeable recommendations when advising and selling optional extras to the customer according to his/her needs.
* Address all customer needs with professionalism and confidence.
* Respond to all telephone and email inquiries in a friendly and helpful manner.
Requirements:
* Ability to meet set targets.
* Team player with excellent presentation, customer service and IT skills including Microsoft Excel and Word.
* Strong communicator with attention to detail and engaging personality.
* A Full clean B Drivers licence required min 2 years Driving.
* Fluent English is a must both written and verbal, second language is advantageous.
Benefits:
* Competitive Salary.
* 22 days annual leave.
* Monthly uncapped commission.
* Medical refund scheme.
* Enhanced statutory sick pay.
* 1.5% employer matched Pension scheme.
* Enhanced Maternity and Paternity benefits.
* Access to Hubex benefits and discounts platform.
* Life Assurance x2 basic salary.
* Employee Assistance Programme.
Why Choose Us?
We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. Joining our team will give you the opportunity to progress your career in the rental industry. We are committed to helping employees develop market-leading skills through ongoing training and development.