Our client is looking for a Business Messaging Sales Specialist to join their team in Dublin, Ireland.
Duration: 3 months
Location: Hybrid at Ballsbridge
Summary
Our client is looking for an exceptional individual to drive Business Messaging growth across our priority WhatsApp markets in EMEA as a Business Messaging Sales Specialist. With a proven understanding of Meta’s Business Messaging solutions and EMEA's messaging landscape, this role is responsible for partnering with our Mid‑Market Sales team to provide the right Messaging solutions based on our key clients’ business needs and drive execution through collaborating with internal cross‑functional teams and external partners. The candidate will possess proven skills around Product Sales, Solutioning, and Customer Success, and can effectively influence and communicate with stakeholders across all levels.
Success in this position requires experience in enterprise sales and bringing complex products to market, driving and measuring customer success and data and analytical skills that allow the individual to provide best‑in‑class data‑driven consultative sales solutions.
Responsibilities
Act as a Business Messaging product & insights expert, in partnership with Mid‑Market Account Manager, to develop a comprehensive understanding of clients’ business objectives and customer journey, co‑lead sales pitches and devise solutions based on in‑depth solution knowledge of Meta’s Business Messaging offerings. Leverage platform capabilities, as well as partners as relevant, to build solutions.
Collaborate with Meta account teams to build relationships and trust with client stakeholders across business, technical, customer experience, marketing, and other relevant stakeholders, to gain mindshare on Meta Business Messaging in driving business results.
Develop and present compelling value propositions, business cases, along with commercial structure, for clients to drive measurable outcomes.
Demonstrate thought leadership and develop strategic client plans to drive growth against goals, including by reviewing forecasts, assessing and mitigating risks, and removing blockers.
Actively seek client feedback (both formal and informal) and understand the drivers of satisfaction and or dissatisfaction. Effectively communicate the feedback internally to identify feature gaps and improvement opportunities.
Requirements
At least 7+ years of enterprise sales and business experience
Analytical and problem‑solving experience with large‑scale systems and proven experience to drive data‑driven discussions and engage in complex product discussion
Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
Possess executive maturity, presence and experience in building trust with complex client stakeholders and articulating business value to key decision makers
Bachelor’s degree or equivalent work experience
Preferred Qualifications
Industry knowledge and experience in Messaging space
Strong problem solving and quantitative analytical skills
Ability to influence C‑levels and build effective relationships
Knowledge of the messaging landscape of EMEA is essential. Knowledge of digital media is a bonus
Ability to prioritise effectively and manage tasks within a fast‑paced environment while maintaining strict attention to detail
Goals driven, ability to transform traditional businesses to unlock incremental growth
Healthcare contribution and inclusion in company pension scheme
Work laptop and phone
25 days annual leave (pro‑rata) plus paid bank holidays
Expanding workforce with potential for career progression for top performers
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