Hotel Supervisor Role
We are seeking a skilled hospitality leader to assume the role of Hotel Supervisor in our prestigious Waterford establishment.
* Collaborate with departments to ensure seamless reservations management and optimize available space.
* Oversee daily food and beverage operations, guaranteeing exceptional guest experiences.
* Develop and enforce departmental policies, targets, and performance metrics, promoting excellence within the team.
* Support hiring, training, and staff management processes, fostering a dynamic work environment.
* Maintain strong rapport with guests, addressing their needs and concerns professionally.
* Act as the primary point of contact for guest inquiries and complaints, resolving issues efficiently.
Assist Departments:
* Manage reservations in collaboration with other departments to ensure smooth hotel operations.
* Supervise day-to-day food and beverage activities to deliver exceptional customer service.
* Establish and implement policy and procedure frameworks to drive success.
* Support human resource functions such as recruitment, training, and employee development.
* Proven experience in supervisory or similar leadership roles within hotels or comparable industries.
* Strong leadership, communication, and organizational skills, enabling effective teamwork under pressure.
* Flexibility to adapt to diverse schedules, including evenings and weekends.
As a Hotel Supervisor at our esteemed Waterford hotel, you will enjoy a dynamic work environment with opportunities for growth and professional development.