Job Title:
Head of Retail Operations
Overview:
The ideal candidate will have a proven track record in driving sales growth, managing high-performing teams, and delivering exceptional customer experiences.
Key Responsibilities:
* Lead the store team to achieve sales targets and deliver outstanding customer service
* Oversee all aspects of store operations to ensure seamless functioning and efficient use of resources
* Develop and implement strategies to increase store profitability and revenue
* Recruit, train, and develop staff to maintain high standards of performance and customer satisfaction
* Monitor financial performance and prepare reports for senior management
Requirements:
* Proven experience in retail management with a strong focus on sales growth and team leadership
* Excellent communication and interpersonal skills
* Able to work effectively in a fast-paced environment and adapt to changing circumstances
* Strong analytical and problem-solving skills
* Ability to prioritize tasks and manage multiple projects simultaneously