Key Position: IT Support and Infrastructure Manager
This is an exciting opportunity to take ownership of day-to-day IT operations and infrastructure across multiple sites and cloud environments. The role involves hands-on management of systems, networks, and endpoints to ensure they are reliable, secure, and optimised for engineering and business operations.
Job Responsibilities:
* Provide first- and second-line support for all staff, diagnosing and resolving hardware, software, and network issues quickly and effectively.
* Install, configure, and maintain operating systems, applications, and peripherals for laptops, desktops, and engineering workstations.
* Manage core infrastructure including Windows Server, Azure Entra ID, SonicWall firewalls, switches, wireless networks, VLANs, and VPNs.
* Administer cloud and SaaS environments including Google Workspace, AWS.
* Implement and maintain system patching, updates, backups, and disaster recovery processes in line with policy.
* Enforce security controls, MFA, access management, and endpoint protection across the organisation.
Required Skills and Qualifications:
* Strong experience in both IT support and infrastructure administration, ideally in a multi-site or engineering/manufacturing environment.
* Proficiency with Windows 10/11, Windows Server, Azure Entra ID/Azure AD, and Google Workspace administration.
* Solid networking knowledge (TCP/IP, VLANs, VPNs, DNS, DHCP, firewall configuration).
* Hands-on experience with SonicWall or equivalent firewall platforms.
* Familiarity with AWS services (VPC, EC2, IAM) and cloud security best practices.
What We Offer:
* Career Growth: Contribute to a world-class space-age communication program while developing your leadership skills in a state-of-the-art manufacturing environment.
* Collaboration: Work with talented professionals across disciplines to drive impactful solutions.
* Innovation: Be part of a team pioneering advancements in manufacturing engineering for cutting-edge FSO systems.