Role Overview
Job Description
We are seeking an experienced professional to play a key role in managing self-pay debt and ensuring effective communication with patients, staff, and other stakeholders.
* Closing the self-pay ledger through debt management
* Following up on overdue accounts via phone calls and sending reminder letters
* Liaising with external parties to resolve queries and advise on individual accounts
* Assisting with queries and claims for third-party insurance companies
Key Responsibilities:
1. Key Areas of Responsibility
1. Closing the self-pay ledger through efficient debt management practices
2. Effective communication with patients, staff, and other stakeholders to reduce self-pay debt
3. Proactive follow-up on overdue accounts to minimize financial losses
4. Providing expert advice on individual accounts to external parties
Benefits:
* Opportunity to work in a dynamic environment
* Chance to develop new skills and expertise
* Collaborative team culture
Requirements:
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work under pressure and meet deadlines