The Company -An award-winning medical device and patient services company with a large presence in the Irish market The Role Reporting to the Nurse Manager, the responsibilities include: -Providing support and education to patients via the nurse helpline. -Setting up initial therapy in the clinical room. -Conducting CPAP follow-up clinics and coordinating with sales management, marketing, and other corporate departments. -Offering telephone support to patients remotely using Remote Monitoring Technology. -Managing and addressing both existing and new patient inquiries comprehensively. -Utilizing Remote Monitoring Technologies to ensure patient compliance. -Collaborating with physicians, technicians, and nursing staff in hospital settings as needed. -Supporting the clinical sales support team. -Interacting with teams including Customer Service, Warehouse, and Accounts. -Enhancing efficiency in current workflow practices. -Committing to delivering quality patient-focused services alongside team members. -Handling all administrative tasks and updating patient records in online Patient Management Systems. -Programming, dispatching, and downloading sleep diagnostic data, and sending it to physiologists and hospitals. -Updating the allocation of devices in the relevant systems. -Uploading and creating patient files. -Serving as the point of contact for referring hospitals. -Organizing the dispatch of oximetry devices for both current CPAP patients and new patients. -Working on monthly KPIs and regularly reporting on progress. Requirements -Candidate must be a registered nurse -respiratory experience/knowledge a plus (but not a requirement) Culture -excellently company that have won awards for it's management -genuinely supportive team and colleagues Package -Competitive salary based on experience + bonus + profit share -Pension, private health insurance -hybrid (3 days from home, 2 in the office) after training period -laptop, phone provided -income protection -Mon-Fri 9-5 *Please note this is a 12 month contract position Adecco Ireland is acting as an Employment Agency in relation to this vacancy. Skills: nurse medical respiratory Benefits: Work From Home pension healthcare bonus