* Member Service Officer - various- Clane, Coill Dubh,
* Reporting to: Team Leader, Member Services
* Duration : 12 month contract
* Start Date: Immediately
* This is a FULL TIME position - (includes Saturday working on rota basis)
* Key Duties and Responsibilities:
* Dealing with member services transactions, such as lodgements, withdrawals, loan payout etc. as required.
* Dealing with the filing of all paperwork, photocopying, scanning etc. as required.
* Balancing own batch on a daily basis.
* Processing of loan applications received from members (subject to relevant qualification)
* Managing the workflow of loan applications, contacting members with deferred/approved loans not drawn down, etc.
* Opening of new accounts as required.
* Foreign currency transactions
* Dealing with member queries on any Credit Union related matter.
* Co-operation with manager in the development and/or implementation of new technology or services
* Act as a cheque signatory within prescribed limits.
* To attend training programmes and workshops as required by the credit union.
* To be aware of and be compliant with various legislation and regulations governing Credit Union operations.
* To be aware of and comply with all Health & Safety regulations as directed by the credit union.
* To undertake such other reasonable and lawful duties as may be directed from time to time by the manager.
Requirements:
* Leaving Certificate or equivalent qualification
* QFA or willingness to pursue
* Excellent numerical skills
* Good PC Skills
* Minimum of 12 months working in a customer-facing environment
* Experience working in a cash environment is desirable but not essential
* Customer Focused, with a friendly and professional manner
* Ability to perform under pressure and work on own initiative
* Excellent attention to detail
* Excellent written and verbal communication skills
* Flexibility / Ability to multitask and prioritize work
* Excellent team player
Job Types: Full-time, Fixed term
Benefits:
* Additional leave
* Bike to work scheme
* Company pension
* Employee assistance program
* Sick pay
Application question(s):
* What are your salary expectations?
* Do you hold a QFA or are you willing to pursue?
Experience:
* customer facing: 1 year (required)
Work authorisation:
* Ireland (required)
Work Location: In person