You will lead a large team for Apple. You will oversee policies and procedures and quality audits. You will collaborate with cross functional partners in the development of tools and reports to analyse and run the business, including workflow optimisations, workforce management, and volume predictions. You’ll report on status, achievements and goals to partners and leadership. You will mentor and inspire your teams to deliver innovative ideas, strong performance, and high quality results.You’ll determine staffing requirements, participate in interviewing, hiring and on boarding of new team members. You will be responsible for overall team performance while developing leaders and achieving quality results. You’ll use your analytical mentality, driving quality and performance to achieve organizational goals.This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development.Minimum QualificationsExtensive senior leadership experience leading all aspects of a large organisation in Operations or related fieldFully fluent in English both written & spokenExperience leading teams that are part of a global organisationStrong quantitative and decision-making skills with ability to synthesise and distil large amounts of data into action plansProven success providing vision and strategy while leading and developing high-performance teams in a dynamic, global organisationConsistent track record of operational resultsMakes good decisions based upon mixture of analysis, wisdom, experience, judgement and input from teamDeep knowledge of data reporting and excellent analytical skillsStrong communication skills, ability to clearly and concisely motivate frontline employees, managers and senior leadersExcellent problem solving, critical thinking, meticulous attention to detail and dedication to qualityOutstanding communication and presentation skills, written and verbal, to all levels of an organisationInnate capability to, directly and indirectly, lead large teams for successPreferred QualificationsPassion for AI/ML and OperationsMBA preferred
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