Team Operations | Contract type Permanent Full Time
Location: Dublin
About Mitie
Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients.
We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for 'Client and Service Provider', 'Best People Development' and 'Excellence in Health & Safety'. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024.
Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022, 2023, 2024 and 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie were the first FM company to achieve the Keep Well mark for employee wellbeing. We are proud of our diverse workforce and recognise our people through several reward and recognition schemes, as well as through our learning and tailored personal development.
We are Mitie, the future of high-performing places.
Key responsibilities:
* Management of cleaning operatives at client sites on daily basis.
* Visit assigned sites on a regular basis to audit our delivery, QMS, H&S
* Budgetary control of costs v budgets. Variances understood and explained.
* Creation of purchase orders as and when needed, approve invoices for payment.
* Provide strong customer support in line with contract SLA's.
* Dealing with suppliers daily. Responsible for signing off for payment of supplier invoices.
* Mobilise new contract wins, follow the Mitie Mobilization plan from TUPE through to steady state.
* Motivate Mitie onsite staff, train, supervise and organise replacement cover where required.
* Agree any training needs and free up staff accordingly.
* Support business development regarding surveys, pricing, meeting prospective clients.
* Undertake performance management of staff under your control, performance manage as necessary.
* Manage disciplinary and grievance issues with guidance from HR to adopt a consistent approach.
* Review applications, interview and select new recruits as and when approved and required.
* Provide a safe working environment for our employees on client sites & to co-operate & co-ordinate with clients on site health & safety matters.
* Complete "Toolbox" talks with staff on a regular basis
About you:
* Previous Facilities Management or related industry experience required.
* Good people management skills, with at least 2 years demonstrable team management
* Interest in delivering outsourced Soft Services
* Commercial awareness
* Budget Management & resource planning.
* Proven track record in a demanding environment.
* Excellent communication and organisational skills.
Company Benefits:
25 days annual leave
Annual leave purchase scheme (buy up to 5 extra days of annual leave per year)
Company vehicle and fuel card
Free virtual GP service
Access to our Employee Assistance Programme (EAP)
Mi Recognition (Thanking employees for a job well done ranging from €25 - €250)
Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie)
Long service awards (Ranging from €50-€300)
Mi Deals (Fantastic savings at high street stores)
A non-contributory life assurance scheme
Personal Retirement Savings Account (PRSA) scheme
Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount)
Bike2Work Scheme
Tax Saver Scheme
Educational Support
Learning & development (access to 200 courses on our L&D platform.
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business
Mitie promotes equality of opportunity in the workplace in compliance with employment legislation. Diversity, equity, and inclusion informs the basis of all employment policies and practices. #J-18808-Ljbffr