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Client:
Location:
Limerick, Ireland
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
fe956d55e9dc
Job Views:
9
Posted:
24.06.2025
Expiry Date:
08.08.2025
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Job Description:
Your new company
One of Ireland’s largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Customer Service official at SouthWest.
Your new role
You will be tasked with greeting and engaging with customers on the banking hall floor – enquiring as to their needs, guiding customers to the appropriate self-service options such as mobile app, internet banking, and kiosks. You will direct customers to Teller/Customer Service if required, handle basic queries and complaints, and engage with customers using iPads to update customer information and sales needs.
* Customer Service experience, high standard of service, and awareness of its importance
* Resilient and hard-working in a busy work environment
* Good communication and interpersonal skills, ability to work as part of a team in a busy branch
* Ability to adapt to new technologies and use digital platforms for self-service
What you'll need to succeed:
The ideal candidate should possess strong technology skills, particularly in Microsoft Office. Excellent customer service abilities, teamwork, and a professional phone manner are essential. Previous experience in administration and customer-facing roles would be advantageous.
What you'll get in return:
An opportunity to develop valuable skills in customer service and administration, and gain experience in a dynamic, team-oriented workplace.
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