Job Role: Customer Service Delivery Expert
Key Responsibilities:
* Deliver exceptional customer experiences, providing prompt and professional solutions to meet customer needs.
* Offer regular updates and feedback on service performance to ensure continuous improvement.
* Ensure all stock and services supplied to customers are suitable and meet expectations.
Working Requirements:
* A full clean driving license with no restrictions is required for the role.
* Ability to work effectively and prioritize tasks within deadlines.
* Excellent written and verbal communication skills are essential.
* Strong commitment to delivering outstanding customer service.
Benefits Package:
* A competitive salary.
* Company vehicle and fuel card for business use.
* Long Service Awards and recognition programs.
* Uniforms and equipment provided for the role.
* Opportunities for career progression and growth.
* Generous annual leave entitlement increasing with length of service.
* Additional variable pay opportunities through new business introductions.
* On-call allowance and overtime payment.
* Access to a company pension scheme.
* Refer-a-Friend bonus program.
* Employee Assistance Programme for mental health support.
* Cycle-to-Work Scheme for environmentally friendly travel options.
* Life assurance cover for employees.
Our organization values diversity and equality, promoting a positive working environment for all staff.