Job Description:
We are seeking a highly experienced Senior Operations Director to join our team at a 4-star hotel in Killarney. As a key member of the senior management team, you will play a vital role in ensuring the smooth operation of all departments and delivering exceptional guest experiences.
Responsibilities:
- Support the General Manager in running daily operations across all departments with a hands-on approach.
- Act as second-in-command, ensuring seamless coordination between front office, F&B, housekeeping, and maintenance.
- Be a consistent on-the-floor presence, especially during peak service times and high-volume periods.
- Ensure service levels consistently reflect the hotels 4-star standard.
- Lead by example in delivering warm, professional guest interactions.
- Motivate and manage department heads and their teams, creating a positive and accountable work culture.
- Participate in budgeting, forecasting, and rate strategy discussions.
Ideal Candidate:
- Experienced Deputy GM or strong Operations Manager looking to step up into a more senior role.
- Proven track record in 4-star hotels, ideally in a resort or leisure-heavy environment.
- Natural team leader with strong interpersonal skills and a calm, professional presence.
- Someone who wants to grow into a full GM role over time - confident, and eager to take on more responsibility.
What We Offer:
- Competitive base salary €70 K-€75 K depending on experience.
- Strong long-term potential for progression.