Job Summary:
* This position is responsible for the smooth operation of all Front Office functions
* Maximizing revenues
* Complete guest check in/out
* Dealing with guest queries
* Greet & Interact with guests with a smile and friendly manner
The Job:
* The candidate will work closely with our reservations department.
* Manage busy phonelines
* Welcome all guests, check guests in / out, communicate available services to guests
* Take room bookings and Restaurant reservations
* Front Office Admin
* Deal with guest complaints in a correct and professional manner
* Handle cash and credit cards, and complete cash report
* Maximize room revenue
The Person:
* 1 year Experience in a Reception / Front Office role (hotel experience preferred)
* Strong people skills, and friendly approach
* Good admin and organisational skills
* Ability to multi task
* Good computer skills
Job Types: Full-time, Part-time
Experience:
* Hotel Receptionist: 1 year (required)
Work Location: In person