If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
DSV is recruiting for a Road Freight Operator in Naas. This role focuses on ensuring the safe and efficient transport of cargo from origin to destination, adhering to company quality procedures and statutory requirements.
The successful candidate will maintain operational control to ensure that all Service Level Agreements (SLA) and Standard Operating Procedures (SOPs) are followed.
Reporting to the Transport Manager, the Road Freight Operator plays a key role in ensuring smooth transport operations and contributing to the overall success of the organization.
Key Tasks
1. Communicate proactively with customers and internal customer service teams.
2. Liaise with DSV offices and agents in Ireland and overseas.
3. Book and coordinate hauliers for international transport requirements.
4. Negotiate transport rates when necessary.
5. Book trailers and drivers with shipping lines via online platforms.
6. Prepare and process documentation related to transport operations.
7. Perform general administration duties, such as invoicing, filing, handling queries, claims, and conducting cost checks.
8. Monitor and maintain visibility of all transports under your control.
9. Proactively manage day-to-day transport issues and queries.
10. Ensure revenue and profit guidelines are met according to budgetary targets.
11. Provide accurate and competitive quotations to customers.
Duties / Responsibilities
1. Oversee the full transport process from booking to final delivery, ensuring customer satisfaction.
2. Engage with hauliers and shipping lines to secure transportation that meets customer requirements.
3. Handle operational tasks, such as invoicing, preparing transport documentation, and resolving cargo movement issues.
4. Ensure all transport activities comply with company policies, procedures, and industry regulations.
5. Coordinate with internal teams and external partners for smooth goods flow.
6. Manage costs within budget while maximizing efficiency.
Skills and Competencies
* Excellent problem-solving skills with strong planning and organizational abilities.
* Strong communication and telephone skills.
* Proven customer service skills and ability to manage administrative tasks.
* Ability to work independently and handle pressure effectively.
* Proficiency in Microsoft Excel and Word.
What can we offer you?
* Competitive salary package and opportunities to grow within a successful, global company with over 75,000 employees in more than 95 countries.
* Participation in sustainability initiatives and access to detailed information via provided links.
* Alignment with company values, with further details available through links.
* Employee benefits such as enhanced annual leave, salary sacrifice cycle scheme, employee assistance program, life insurance, eyecare vouchers, etc.
We do not accept CVs from recruitment agencies unless engaged directly. For agency inquiries, contact ukierecruitment@DSV.com.
If you're interested in DSV Careers, please see below for more information.
DSV is committed to inclusivity, diversity, integrity, and respect for all cultures and individuals. Joining DSV means becoming part of a high-performing, sustainable, and innovative organization that values collaboration, transparency, and talent development. We support your career growth and potential within a global context.
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