Project Worker, Advice and Information, North Munster
Location: North Munster
Contract: Full Time, 1 year Fixed Term
The purpose of this role is to work as part of Focus Ireland's Advice and Information Service, to deliver a dedicated, advice, advocacy and support service to people who are homeless or at risk of homelessness.
What you will do:
Provide information, advice and advocacy on housing, legal rights, and social welfare entitlements to persons at risk of homelessness.
Liaise and advocate with relevant statutory authorities to support persons accessing the service.
Manage a caseload and operate an open access drop in/phone/email service.
Refer people to external agencies which can more appropriately assist people with their personal, social, legal and accommodation needs.
Work with and under the supervision and direction of the line management within the project.
Work individually and as part of a team.
Provide team support on daily basis to support the wider Regional Advice and Information Service.
Work within a client-centred approach, encouraging autonomy and independence.
Be familiar with and comply with all relevant Focus Ireland policy e.g. Child Protection Policy, Confidentiality Policy, Customer Complaints Policy, Health and Safety Policy, Personnel Policy.
Maintain accurate records and statistics in accordance with Focus Ireland policy.
Be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your Line Manager or Health & Safety representative.
Undertake such other duties as might be reasonably assigned from time to time in consultation with the Project Leader.
What you will need:
Relevant third level degree in the area of social care i.e. youth work, social studies, addiction, psychology, law.
At least 2 years' experience in the social care field working with disadvantaged single people.
A working knowledge of issues affecting people out-of-home and their impact on people and their physical, emotional and psychological development/status.
Experience of dealing with child protection and welfare responsibilities and responding appropriately to any concerns.
Ability to work on own initiative and in a team setting.
Ability to display flexibility in the role.
A working knowledge of services in the homeless sector (desirable).
Focus Ireland is an equal opportunities employer
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