Job Overview
As a strategic account manager, you will play a pivotal role in driving customer growth and retention in the revenue cycle management space.
We are seeking a seasoned professional to join our team and leverage their expertise to establish strong relationships with healthcare professionals and drive business outcomes.
Key Responsibilities:
* Develop and execute strategies to maximize customer engagement and retention, while identifying opportunities for growth and expansion.
* Collaborate with cross-functional teams to ensure seamless delivery of services and meet customer needs.
* Conduct regular business reviews to assess performance, identify areas for improvement, and develop targeted solutions.
* Build and maintain strong relationships with executive-level customers, providing exceptional service and support.
Qualifications:
* Minimum 8 years of experience in strategic account management, preferably in the healthcare industry.
* Proven track record of success in customer growth and retention, with a strong understanding of revenue cycle management principles.
* Excellent communication and interpersonal skills, with the ability to build rapport with customers and stakeholders.
* Strong analytical and problem-solving skills, with the ability to identify trends and opportunities for growth.
* Ability to work independently and as part of a team, with a focus on delivering results-oriented solutions.
What We Offer:
* A dynamic and supportive work environment that fosters growth and development.
* A competitive compensation package that recognizes your value and contributions.
* The opportunity to make a meaningful impact on customer outcomes and drive business success.