Top Oil is recruiting for an Inside Sales Representative to join our Galway Team.The Irish Sales and Marketing business (Top Oil) is on a journey to become the industry leader. The appointment of an Inside Sales Representative will help to drive the Commercial fuel agenda in the Commercial Business. The right person will work off their own initiative, structure their own day while being responsible for selling commercial fuels to new and existing customers over the phone.This role will report directly to Domestic Sales Manager whilst working closely with Commercial Sales Manager and Local Business Development manager.Key Responsibilities:Main Duties/ Responsibilities:You will be maintaining and developing relationships with our existing long-term customers focusing on customer delivery, margin and retention whilst driving the commercial agenda.Setting up new domestic/commercial customers while the customer is on the phone ensuring data is accurate and completeYou will be proactive in prospecting new business and maintain existing and targeting inactive through telephone and email-based selling throughout the region.We want you to work off your own initiative to develop and maintain a pro-active attitude towards clients and client requestsFirst point of contact on the phones ensuring all incoming calls are handled in an efficient mannerYou will be ensuring first-class Customer Service levels are always metWorking closely with our operations team to ensure timely delivery to all customersAchieving monthly targets - volume, margin, Ebitda, New/Inactive businessMaintain and update sales pipeline in Salesforce in accordance with company guidelinesWork hand in hand with the Business Development Managers in your areaFull responsibility for commercial accounts for your area with a view to maximizing volumeEnsure customer data is kept up to date on all accounts – eg…address, sales contact name and number, email, credit limits, eircode, products, delivery details, safety information.Manage the commercial aged debt proactively ensuring accounts are paid within agreed credit terms & eft/DD Conversions are managed proactively.Provide update on overdue accounts to Credit Manager as per company guidelinesComplete weekly outbound campaigns to achieve set targetsWhat you'll need to succeed:Experience in oil industry is desirableSuperior customer service skills with the ability to identify a customer's needs efficiently.The ability to prioritize workloadWe want you to be confident to work off your own initiative.Fluent in English both written and oralPC literate – MS Office and OutlookProfessional skills:Ability to understand and develop business cases, understand cost/benefit models and ability to take calculated risksAbility to champion Irving Oil's/Top Oils values, goals and objectives.Strong judgement and ability to identify critical situations and respond accordingly.A drive to succeedEducation and experienceSales experience essential/preferableKnowledge of the industry and its competitorsIrving Oil supports a diverse and inclusive work environment and welcomes applications from all qualified applicants.