Why join us?Händler Protect is an exciting and evolving company to be joining right now. Our commitment to our goal of building a industry leading Motor Services company is underpinned by our dedication to offering the Highest Level of customer support to our partners.Our values are to be ambitious, humble, people focused and fair and responsible. If you share these values, our passion for improving customer experiences, and have the desire to make a real difference to our targeted industry.The RoleWe are looking for an exceptional person to join our Claims Administration Team, within our national Motor Services company. This key role is responsible for inbound customer enquiries, and managing a nationwide customer base, ensuring each customer receives the correct response experience required, that will meet our established company expectations.ResponsibilitiesWorking closely with Sales Representatives and Partner Support Departments to manage the customer expectations of a claims process.Contributing to our customer service experience of our clientsHands-on management of own inbound claims documentationOversight of individual customer inbound experiencesCollaborate with Management and the Partner Experience Team to ensure a high focus on exceeding partner needs.About youA natural communicator hopefully goes without saying, but in addition we would like you to have:Have strong organisational and planning skillsDemonstrate the ability to operate effectively at both the detail level as well as at a strategic / macro levelBe able to manage clients expectations of our products, be expert in interacting with team members and peers to anticipate and resolve day-to-day issues and competing business prioritiesCommunicate effectively with internal manufacturing, professional education, and commercial teamsBe able to negotiate effectivelyA genuine desire to help and support team members so that we can all achieve our bestThe PackageWe offer a competitive salary and a great benefits package. In addition, you'll be joining a company with a fabulous culture of ambition, creativity, and teamwork.Interested?We'd love to hear from youJob Types: Full-time, PermanentSalary: €30,000.00Job Type: Full-timePay: €30,000.00 per yearBenefits:On-site parkingPrivate medical insuranceWork Location: In person