Responsibilities
* Day to Day & Operations
o Educate, engage, and inspire teams to deliver the Business and Retail Strategy.
o Drive store performance through KPIs, financial reviews, and timely corrective actions.
o Conduct structured store visits, ensuring consistent operational standards, compliance, and health & safety.
o Optimise store operations, stock management, and visual merchandising to maximise availability, sales, and customer experience.
o Collaborate with head office and stakeholders to provide feedback, influence range decisions, and support change initiatives.
o Understand ranging, allocation and replenishment processes and support company goals of reduced stock levels, better availability, and increased sales through ranging.
o Continually review ways of working, establishing best practices, and then ensuring consistent delivery in every store.
* Commercial & Financial Management
o Deliver sales and profitability targets, controlling costs and optimising each store’s P&L.
o Forecast and manage payroll, ensuring schedules reflect customer demand and productivity.
o Monitor and maintain awareness of local markets and trends, adapting plans; including training to maximise commercial opportunities.
* Customer & Brand Focus
o Maintain a relentless focus on delivering an engaging, best-in-class customer experience.
o Analyse customer feedback and service metrics to set goals, improve service, and inform commercial decisions.
o Ensure all initiatives align with company brand values and customer strategy.
* Leadership & People Development
o Drive and embed ‘Best in Class’ stores which support the delivery of Mountain Group’s future and growth Strategy.
o Lead by example, creating a high-performance culture with clear goals, accountability, and recognition.
o Coach, develop, and succession-plan for store managers and high performing teams, building commercial acumen and leadership capability and encourage ideas to increase profitability through increased sales or improved store operations and efficiencies.
o Foster an inclusive, safe, collaborative and encouraging culture that values diversity, innovation, and continuous improvement.
o Build strong internal and external stakeholder relationships to stay ahead of trends and industry insights.
* We Would Like To Meet Someone Who Is
o Adept at presenting solutions to both individual and store issues within company guidelines and policies.
o Takes genuine pride in leadership, fostering an inclusive, collaborative culture where people feel valued, engaged, and inspired to give their best.
o Comfortable at analysing data and being commercially driven.
o Adapts to market trends and understands the needs of our customers.
o Content in setting objectives and monitoring development.
o Pursues tasks with energy and drive and sees objectives through to finish.
o Be an ambassador for the business always championing our Mountain Group brand values.
o Lead and role model the Mountain Group values with the teams and across the business.
Benefits
* Competitive salary and benefits package
* Hybrid working
* Uniform allowance
* 50% staff discount & 25% for family and friends
* Pension scheme
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Retail
Location: Sligo, County Sligo, Ireland
Note: This description maintains the original job information but removes non-essential boilerplate and formatting irregularities.
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