Gentle Hands Homecare Ltd is seeking a dedicated and professional Client Care Coordinator to join our growing Team. This is a permanent, full-time position, based in our Cork city office, and will also provide support to our Dublin office.Key Responsibilities:Work with the management team to prepare and maintain client schedules using the One Touch Software systemCoordinate and allocate hours for new and existing clients, ensuring smooth onboarding into schedulesManage staff absences, sick leave and ensure appropriate cover is arranged promptlyParticipate in weekly team meetings to support efficient service deliveryHandle client and team enquiries by phone and email in a professional and timely mannerProvide administrative and operational support to the management team, as requiredParticipate in the back-up on-call rota as part of the teams' shared responsibilitiesSkills & Experience:Previous experience in a client care or scheduling role in home care.Ability to thrive in a fast paced, dynamic office environmentExcellent organisational skills, must be able to prioritize tasks and manage multiple responsibilities effectively and efficientlyStrong communication and interpersonal skills with the the ability to build and maintain positive working relationshipsCapable of working independently as well as collaboratively with a teamProficiency in MS Outlook, Word, Excel, TeamsExperience using One Touch software preferred but not essentialJob Types: Full-time, PermanentPay: €30,000.00-€32,500.00 per yearBenefits:Employee assistance programWork Location: In person