Global Program Manager for Business Transformation
This role is part of a rekindle returnship program. We strive to be Earth's most customer-centric company, continually pioneering and globalizing new businesses and customer offerings. As a result, our organization continues to grow and evolve across many different business lines.
In supporting this growth and evolution, our Finance Operations goal is to deliver seamless procure-to-pay, order-to-cash, and payroll processes that enable geographic and market expansion across all our businesses, from Retail, Digital, and Advertising through to AWS and Logistics, while ensuring regulatory and legal compliance.
As part of this growth, we now seek a Customer-Obsessed, Results-Driven Global Program Manager to join our expanding Program Management Office (PMO).
You will have the unparalleled opportunity to drive complex, high-impact programs that touch every aspect of our diverse, fast-paced global operations. You will lead cross-functional teams to deliver large-scale business transformations from initiation to successful, high-quality, on-time launch.
Leveraging your proven ability to quickly grasp intricate challenges, you will devise innovative solutions that optimize people, processes, policies, and technology. You will apply your superior communication skills to persuasively champion your ideas and align stakeholders at all levels in our supportive, growth-minded culture.
Key Job Responsibilities:
* Delivering complex, large-scale programs and projects from initiation through delivery by leading cross-functional, geographically diverse project teams.
* Understanding business requirements and ensuring these can be implemented from a people, process, policy, and technology perspective by working with technical teams to effectively design, develop, test, and launch scalable solutions that address customer needs while meeting high controllership standards.
* Ensuring consistent and efficient execution of projects, adhering to our governance and project methodology frameworks, to deliver optimal, high-quality, scalable solutions. This includes effective communication of project progression to stakeholders across all levels of the organization.
* Identifying and mitigating potential risks and obstacles by collaborating closely with business partners, key stakeholders, and team members. Ensuring Plan B's are always in place.
* Continually strengthening Finance Operations effectiveness with a relentless focus on identifying and delivering continuous improvement opportunities.
BASIC QUALIFICATIONS:
* 3+ years of program or project management experience.
* 3+ years of working cross-functionally with tech and non-tech teams experience.
* 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
* Experience defining program requirements and using data and metrics to determine improvements.
PREFERRED QUALIFICATIONS:
* 3+ years of driving end-to-end delivery and communicating results to senior leadership experience.
* 3+ years of driving process improvements experience.
* Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
* Experience building processes, project management, and schedules.
We offer an inclusive culture that empowers employees to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.