Job Summary
We are seeking a highly skilled Automation Specialist to join our team. This role will involve designing, implementing and maintaining workflow automations within Bitrix24 CRM to improve operational efficiency, enhance client experience and optimize internal business processes.
The ideal candidate will have proven experience in automation, strong knowledge of workflow automation, pipelines and task management, as well as excellent problem-solving and troubleshooting skills.
Key Responsibilities
* Configure and manage automation workflows within Bitrix24 CRM.
* Integrate third-party applications with Bitrix24 to improve efficiency.
* Develop and optimize lead management, client onboarding and reporting processes.
* Troubleshoot automation errors and provide timely resolutions.
* Train team members on using automated systems effectively.
* Analyze performance metrics and recommend process improvements.
Requirements
* Proven experience as an Automation Specialist or similar role.
* Hands-on expertise with Bitrix24 CRM automation.
* Strong knowledge of workflow automation, pipelines and task management.
* Ability to integrate APIs and third-party tools with Bitrix24.
* Excellent problem-solving and troubleshooting skills.
* Strong organizational and documentation skills.
* Good communication and team collaboration abilities.
Benefits
This role offers a unique opportunity to work with cutting-edge technology and make a significant impact on our organization's operations.